Dedicated Project Manager – all our customers know there’s one person whose managing their project, and who they can call to get detailed reports, and updates.
Expertise – we have experience and expertise on hand, which we happily share with our clients in the form of advice, a listening ear, or carefully costed quotations for work.
Scheduling – we won’t schedule without consulting with our clients – we know from experience that we need to work collaboratively to get the very best results.
Prep Advice – there are simple steps that can be taken prior to a pour, which enhance the quality of the final product. We brief clients on prepping their space.
Quality – it’s part of everything we do. Quality checking is the responsibility of every single employee of RB Liquid Screed and it’s a constant process.
Sign-off – is part of a detailed conversation with clients, during which we provide handover information and documents, we ask the client for an assessment of our work, and we apprise clients of the aftercare we offer.