Dedicated Project Manager – our dedicated Project Managers will oversee every step of your workflow, and provide detailed ongoing reports.
Expertise – we believe in professional craftsmanship, which is why we use top suppliers, and highly experienced specialist installers on every job, no matter the size.
Scheduling – we never schedule work without taking time for a detailed conversation with clients about their timetable, and requirements.
Prep Advice – a few simple preparatory steps in your flooring environment, can greatly improve the quality of the finish. We brief you fully on those steps.
Quality – this is ‘in our bones’ and every single team follows a rigorous, ongoing procedure of quality checks as they progress throughout the project.
Sign-off – we will only consider a job ‘signed-off’ when we’ve had a detailed discussion with the customer about the work, checked their satisfaction with the outcome, and discussed aftercare with them.